Returns

Shop with Confidence

With our 30-day return policy returning your SwiBiRu purchases couldn't be easier. We accept returns unopened, unworn and in perfect condition in original packaging and all labels attached. 

In order to process your refund you will need to complete a returns form. Please request a form via our customer service page quoting your order number and we can arrange for this to be sent to you. Once the return has been approved and received, funds will be returned to your original payment method within 7 working days. Please contact us for assistance quoting your order number via email or our live chat service. 

Returns only valid for UK mainland addresses and we are not liable for any losses or damages when returning your item. Please note SwiBiRu will not refund any postage fees except if items are faulty or the incorrect product was sent to you.